Dah88 Privacy Policy – How We Keep Your Information Safe

1. Introduction

Dah88 (https://dah88.pro) is an international-standard online gaming platform serving Bangladesh and a number of other countries. We believe your privacy is a fundamental right. That's why we are fully committed to being transparent about how your personal information is collected, stored, used, and protected when you use the dah88 platform.

This privacy policy applies to dah88's website, mobile application, and all related services. By registering or using our services, you are deemed to have accepted this privacy policy. Please read it carefully before you start using the platform.

Definitions of key terms used in this policy: "Personal Information" Refers to any information that can be used to identify you, directly or indirectly. "Processing" Refers to any operation involving the collection, storage, use, transfer, or deletion of data.

2. What Information We Collect

Dah88 collects the following types of information to provide safe and effective services:

Registration & Identity Verification Details:

• Full name, date of birth, and nationality.
• Mobile number and email address.
• Current address (including district, division, and country).
• Copy of national ID, passport, or driving license (for KYC verification).

Financial & transaction information:

• Deposit and withdrawal transaction details.
• Payment method — bKash, Nagad, Rocket, or bank account number (partial).
• Records of transaction time, amount, and method.

Gaming & Usage Data:

• Games played, bets placed, and win/loss history.
• Information about usage patterns and session activity on the platform.
• Bonus claim and wagering history.

Technical & Device Information:

• IP address, browser type and version.
• Operating system and device information.
• Login time, logout time, and access logs.
• Cookies and local storage data.

3. How Your Information Is Used

Dah88 uses your information only for specific, legitimate purposes. The reasons we use your data:

Dah88 never sells your personal information to third parties for advertising purposes. Data is used only where necessary to operate our services and on the basis of your consent.

4. Who Your Information Is Shared With

Dah88 shares your information only in the following limited circumstances:

• Payment Processors: bKash, Nagad, Rocket, or banking partners — only the information required to complete a transaction.
• KYC & Verification Services: Approved third-party services for identity and age verification.
• Game Providers: Minimum data required to operate specific games.
• Regulatory Authorities: To government authorities or licensing bodies to fulfill legal obligations.
• Law Enforcement Agencies: In accordance with a court order or government directive.

5. Security Measures

Dah88 follows the highest industry standards to protect your personal information. Our security framework:

• 256-bit SSL/TLS Encryption: All data transfers take place over encrypted channels.
• PCI-DSS Certified Payment Gateway: Financial data is processed in a separate, secured environment.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Regular Security Audits: Periodic security audits conducted by third parties.
• Firewall & Intrusion Detection: Real-time threat detection and prevention.
• Data Minimization: Only the data that is strictly necessary is collected — nothing more.

Please note that no method of transmission over the internet is 100% secure. It is important that you also use a strong password and keep 2FA enabled on your account.

6. Cookies Policy

Dah88's website and app use cookies and similar tracking technologies. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: Essential for login sessions, security, and core platform functionality. These cannot be disabled.
• Functional Cookies: To remember your preferences, language, and settings.
• Analytics Cookies: To analyze platform usage patterns and improve our services.
• Marketing Cookies: To show relevant promotions. These can be turned off in settings.

You can manage or delete cookies through your browser settings, though this may limit some platform functionality.

7. How Long Your Data Is Retained

Dah88 retains your information only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account Information: For the duration the account is active, and a minimum of 5 years after closure.
• Transaction Records: Minimum 7 years in compliance with AML regulations.
• KYC Documents: Up to 5 years after verification.
• Gaming History: Up to 3 years after account closure.
• Cookie Data: Typically between 30 days and 1 year.

After the designated retention period, data is securely deleted or irreversibly anonymized.

8. Your Data Rights

As a dah88 member, you have the following rights over your own information:

• Right to Access: The right to know what information we hold about you.
• Right to Rectification: The right to correct inaccurate or incomplete information.
• Right to Erasure: Right to request deletion of your data under specific conditions.
• Right to Restrict Processing: Right to restrict data processing under certain circumstances.
• Right to Portability: The right to receive your information in a portable format.
• Right to Object: The right to object to the use of your data for marketing or analytics purposes.

9. Privacy of Minors

Dah88's services are intended exclusively for individuals aged 18 and above. We do not knowingly collect information from minors.

Age verification is mandatory at registration. If we become aware that an account has been created by a minor, that account and all associated data will be deleted immediately.

10. Third-Party Services

The dah88 platform uses services from third-party game providers, payment gateways, and analytics providers. These third parties have their own privacy policies and may handle data independently.

Dah88 enters into Data Processing Agreements (DPAs) with all third-party partners, ensuring they are contractually bound to protect your information to the same standard.

11. Changes to the Privacy Policy

Dah88 may update this privacy policy from time to time. For significant changes, advance notice will be sent to your registered email address and posted on the platform.

Continued use of the platform after any changes will be considered acceptance of the updated privacy policy. The date of the latest update will always be shown at the top of this page.

12. Contact Us

For any questions, concerns, or requests regarding this privacy policy, please contact the dah88 data protection team:

• Email: [email protected]
• Live Chat: Available on the platform 24/7
• Response Time: Within 30 business days